For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. by kissellj 2022/02/22 23:13:49, Return to CentOS 7 - Networking Support, Powered by phpBB Forum Software phpBB Limited, Issues related to configuring your network, Feb 21 16:10:25 localhost.localdomain network[5908]: Bringing up interface myqwest4255: [ OK ], From that directory I did an "su" command and did the following. any proposed solutions on the community forums. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Technical issues on your side, or problems with your software or ISP. I had to manually remove the zapp files manually earlier whenever I have troubleshoot the driver error issue We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). This worked very well. We are investigating periods of slowness and/or increased latency. C:\Windows\System32\DriverStore\FileRepository Currently there is no ETA for a resolution but we will be an update as details become available. once you have opened registry editor delete all the entries of zscalar folders. Uninstalled it and the issue with ZDX went away. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Do you have ipv6 enabled and if so, can you try with that disabled? This is an essential feature for complex services with many components For additional information please reach out to Zscaler Support referencing this incident, status changes will be , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. If you delete ALL the ifcfg files then you will be left with no connections at all. Like!! We are investigating periods of slowness and/or increased latency. 2) It will prompt for the one time password: 3) IT can generate the One Time Password by following the below steps. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Ive typically seen the -8 error be more network related and be some sort of inability to reach gateway.zscalertwo.net etc. And you have sent the logs to Zscaler support? Has this question been answered ? Hi @Siddhartha, welcome to Zscaler community. We are investigating periods of slowness and/or increased latency. -Click on TAB Cloud status and Scroll down to see status of each Cloud Node . Zscaler provides transparency around service availability and changes to our customers. Great if you can share those best practices. This can be attempted twice to see if the ZPA service status changes back to " ON ". For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. you can subscribe to StatusGator for free alerts and notifications when their and we'll aggregate Zscaler Cloud maintenance events into your unified calendar. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have tried to logout and reinstall the client but it is still not working. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. ask a new question. Try adding them in Auth/SSL bypass incase their domain are not added. ago. We are investigating periods of slowness and/or increased latency. Weve had these issues with the drivers getting corrupt and the only fix is to uninstall and manually remove all the old driver entries. To configure criteria for a trusted network: Go to Administration > Trusted Networks. We are investigating periods of slowness and/or increased latency. Please create an article on how Zscaler work. Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. Ping, check system32LogFilesFirewallpfirewall.log ctrl f for the IP. Published by Zscaler Inc on 2022-11-07. non-core bugs, capacity issues, or problems affecting a small number of For additional information please reach out to Zscaler Support referencing this incident, status changes Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Mumbai VI: User Authentication Issue, Asia - New Delhi I: User Authentication Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. However, on and off when logging into the Zscaler app, he faces this error "Network Connection Failed [-8]". It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. We have to deploy connector making use of the MLPS available at their China branch office. I already tried the SMC and NVRAM tricks, same thing. Also, whatever is blocking zscaler might be why I can't connect to Quickbooks online app as well. Thanks a lot for your suggestion, although I tried the troubleshoot process mentioned here, but still not resolve. Unable to delete even with admin credentials. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. Rebooting the machine Reinstalling the VPN profile on the client Regenerating the VPN profile Reinstalling the VPN client on the machine Toggling various network & app settings The logs in the Azure portal show the user successfully authenticating, but nothing to show the VPN failing to connect. We are investigating periods of slowness and/or increased latency. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. After a minute or so of seeming like it established the connection, it's "on" and authenticated, it won't allow me to connect to my work computer using remote desktop, and about after a minute it turns off with Local FW/AV Error. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . 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