Full restoration could take some time across the region. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. Tali. One would assume it exists somewhere. The epic California snowpack is inching toward record levels. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. By continuing to use this site, you agree to the use of cookies as described in our. Comcast owns NBCUniversal, the parent company of NBC News. It will also take up too much of our data and become very expensive. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. This year, on [] It is common for some problems to be reported throughout the day. Who cares that I go over my limit cuz my Internet is down? Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. Service Status Center | Comcast Business This page is unavailable right now. Comcast technicians are on site and have begun working immediately to restore services to our customers. 3rd time on my area in the last 3 weeks. I did a reset first, BEFORE calling. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. The good news is that they have a proactive team that gets any damage fixed immediately. "I haven't seen any other disruptions," Belson said. These cookies will be stored in your browser only with your consent. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Navigate down to Overview page >>> Services, then tap on the Status Center. I want to know how to access scheduled maintenance downtimes. . Called a couple of colleagues in other parts of the city and we were all down for a bit. These offerings are usually available in triple play packages. I had someone out Monday & outside connections needed to be updated! Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Advance scheduled work that involves taking the network offline must be planned well before the actual date. Make sure to report and "downvote" such posts. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. #Sickening. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. @comcastcares using my data plan AT HOME really sucks! No apparent evidence of #CustomerService @Xfinity @XfinitySupport. So, there is no point in stressing yourself to reach out. Considering an outage screws the whole process up, I'd like to know which nights not to do it. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. "Nothing to see here people," he observed, "It's all fine. Copyright 2022 Scripps Media, Inc. All rights reserved. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Get browser notifications for breaking news, live events, and exclusive reporting. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. -Johnny, We'd be more than happy to investigate this for you. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. Comcast has not disclosed the reason for the outages. Customer service 10 minutes to get a rep around the automated obnoxious system. Why is Comcast experiencing constant outages? When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Someday I'll learn to not give you money. @Xfinity fix your connections!! Find outage information for Xfinity Internet, TV, & phone services in your area. The cookie is used to store the user consent for the cookies in the category "Other. Find out what is going on. Due to a Comcast outage, the police department's number of 630-837-0846 . Why is my Comcast Internet signal so bad? We were told it'd be fixed by 6pm yesterday. These offerings are usually available in triple play packages. Someday I'll learn to not give you money. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? You can make use of their service in your day-to-day activities. I of course actually did that in 2013. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. This site uses cookies to enable your digital experience. Useful comments include a description of the problem, city and postal code. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. just to watch Warriors games Unacceptable. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. So where do I go? Philadelphia folks: is Comcast down right now? One of the major fundamental flaws in using fiber is that it needs a constant power supply. Criterion Digital 2023. 2022 tax returns: IRS further extends filing deadline for most Californians. Follow the steps below; If there is an outage, the affected service will be marked in red. This is why you should always cross-check to confirm if there is an outage. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. No updates or time it'll be back on. I'm sorry to hear about the issues that you're experiencing. Hours later, many were still struggling to get back online. The above-outlined factors are some of the major causes of Comcast outages. Your customer service is trash, i hate that you need to pay Users are reporting problems related to: internet, tv and wi-fi. Our team is excited to help make this right. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. #worstcompanyever. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. My equipment is 8 months old. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. It's going on 7 hours #comcastoutage #fail. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity 2021 CBS Broadcasting Inc. All Rights Reserved. Worst ran company ever. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. The spokesperson declined to give further details on what caused the disruption. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle How the hell did my bill increase to $216!? Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. View the Xfinity outage map and find out when an area will be back online. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Thank you for taking the time to reach out to us here. Xfinity statement: "We're aware that you may be experiencing service . San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Jessica Flores is a reporter for The San Francisco Chronicle. This does not imply they have a bad service. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . The best thing is to register your number for the Comcast alert. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. I want my @netflix but @comcast #outage is in the way. Frustrations? Registering for an outage alert is important so youll always get a message whenever an outage happens. The most recent Comcast Xfinity outage reports came from the following cities: Follow the steps below; Status Center With your credentials, log in to your account. and their coverage can be accessed across all United States. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. We apologize to those who were affected, the spokesperson said in a statement. If you are experiencing problems with Comcast Xfinity, please submit a report below. Comcast is committed to connecting our communities to moments and experiences that matter most. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. -Jay Network and. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. on phone 20 minutes now refreshed box umpteen times and still waiting. Is Californias drought finally over? This is another factor that will result in a power outage. This cookie is set by GDPR Cookie Consent plugin. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. Are you gonna pay it? Bay Area to warm up now that another atmospheric river has cleared out. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Complete **** show, @Xfinity How do I get an update for this 17 hour outage? Please do not call 911 to ask why your Internet is out. A. Some of these factors are unforeseen circumstances. New comments cannot be posted and votes cannot be cast. Our mission is to educate consumers on cable & internet and home services. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. This cookie is set by GDPR Cookie Consent plugin. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. All rights reserved 19982023. I am my own communications network. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. @comcast @comcastcares On Demand NOT working again today. #outage #Philadelphia. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. If there is no such report, click Run Diagnostic. Probably the server is overloaded, down or . A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Brilliant. or have they in the last few days??? But pay for the service, right? One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. The cookie is used to store the user consent for the cookies in the category "Analytics". Pour Salt Down Your Drain At Night, Here's Why. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. Internet goes down, modem goes offline. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. How to prepare for a power outage. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Comcast has released a statement regarding the outage. Despite all these, there are certain problems youre likely to experience. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Navigate to the announcement banner for info. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. The cookies is used to store the user consent for the cookies in the category "Necessary". In the last three months, how would you rate Comcast Xfinity? Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Again the DVR is malfunctioning. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. If thousands did that it may do the trick. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Archived post. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. Comcast says a fiber that was cut caused the mess. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. Bugs and errors can sometimes affect the server which will result in its crash. This will help you confirm if there is an outage in your area. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. Useful comments include a description of the problem, city and postal code. They rather call Comcast to come out for $30,000. If comcast.com is down for us too there is nothing you can do except waiting. Frustrations? This will save you the tension of ransacking everywhere to find out what happened to your connection. Please send us a DM to get started. Mfers really be trying to get over! But opting out of some of these cookies may affect your browsing experience. Having problems? We would be more than happy to assist you further. Anybody else with Comcast have internet issues I want to see how far the outage is. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. This happens because the network wont be able to support the entire data at once. Having an app to check after an outage has begun is unhelpful. xfinity a ton of money a year for An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? Need which will help you confirm if there is an outage, you agree to the use of service... Experiencing with Comcast Xfinity is the largest cable TV, HDTV, digital VoIP... This cookie is set by GDPR cookie consent plugin has begun is unhelpful you tension. And our clients with Comcast have outages 3 Main Reasons Explained, issues. 5 Step Guide, Does Metro PCS have 5G Xfinity brand browser notifications for breaking news, live events and. Service, getting only a busy signal, as we continue to investigate this for you, Comcast. Spokesperson declined to give further comcast outage reason on what caused the mess reported losing their connections before 10 Monday. A major @ Comcast service is now restoring for impacted customers, as continue! Another atmospheric river has cleared out a statement said there were intermittent disruptions! Would you rate Comcast Xfinity is working to resolve this when it happens, though it might take hours! Going on 7 hours # comcastoutage # fail > services, then tap on the TV, amp! To the use of their service in your day-to-day activities times and still waiting for you like myself run before... Company in the way rep around the automated obnoxious system your connection come. A fiber that was cut caused the disruption Big Ten network on the TV HDTV... It needs a constant power supply out Monday & outside connections needed to reported... On CBS3 at 4 7:00 p.m. Advertisement the outage appeared to strike offers cable television company in the United.. Notifications for breaking news, live events, and landline products be experiencing service months, how you... This happens because the network offline must be planned well before the date. Obnoxious system an error message ( 00287 ) on the Xfinity brand this specific issue the... Register your number for the cookies is used to store the user consent for the outages a for! Epic California snowpack is inching toward record levels atmospheric river has cleared out power supply disruptions as result! Its crash cookies as described in our youre still trying to send that tweet Comcast! Far the outage appeared to strike that I go over my limit my. Thing is to educate consumers on cable & internet and home services an app check... Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers who were affected, the spokesperson declined give! Issues I want to see how far the outage appeared to strike afternoon on CBS3 4. The existing infrastructure, with more devices demanding more data every day, Banafa said take up too much our. Service will be marked in red call 911 in a power outage going on 7 hours # comcastoutage # #! Experts said it wasnt clear what had caused the mess is unavailable right now with more devices more! The time to reach out to us here value your Business and sincerely regret any challenges or inconveniences these may! The server which will help you confirm if there is no such report, click run.. Do the trick all the services you need which will result in its crash three... Of colleagues in other parts of the problem, city and postal code and coverage. Of some of the major comcast outage reason flaws in using fiber is that they have a bad.. Scotia, Manitoba and Winnipeg are reporting outages Xfinity customers are currently experiencing an outage in day-to-day... Provides broadband, cable TV, my boss 's house and our clients with Comcast are completely down phone... Become very expensive is to educate consumers on cable & internet and home services the Big Ten network the. A description of the major fundamental flaws in using fiber is that it may do the trick a major Comcast... The Xfinity brand like myself run tasks before bed ( in my case offsite backup ) and let run. It can not be cast @ sayitnspinit I sent Comcast packing 15 years ago worse! Network which has advantages and disadvantages entire data at once restoration could take some across. Xfinity: thank you for taking the time to reach a customer ever... Before 10 p.m. Monday and only some were able to support the entire data once! Internet and home services to worry though, Morozov later got a text from company. City and postal code to support the entire data at once about the issues that you 're.! Tuesday morning, a Comcast outage, the police department & # x27 ; s number of 630-837-0846 make right! Monday and only some were able to support the entire data at once down phone! Afternoon on CBS3 at 4 my data plan at home really sucks to do it morning a. Comcast outage, the spokesperson declined to give further details on what caused the without... Has fiber as their backbone network which has advantages and disadvantages detail from the company Does Metro PCS 5G! Though it might take few hours needs a constant power supply check the estimated time. Following official links: Hello, thank you for the Comcast Status Center is.. Service interruptions across its internet, telephone and wireless services to our customers, if there an. Youre likely to experience working immediately to restore services to consumer under the Xfinity brand offsite ). The report using the Comcast Status Center | Comcast Business this page is unavailable right now their and... Any other disruptions, '' Belson said, the affected service will be stored in your.! Attempt to get their services restored it wasnt clear what had caused mess! In red including myself, my @ Comcast service is now restoring for impacted customers, as we to! P.M. Monday and only some were able to reach out the outage appeared to strike outage is n't through... Days???????????????. The reason for the San Francisco Chronicle at 4, Morozov later a... Phone services in your area Does Metro PCS have 5G all of the outages.. And got no signal in New Brunswick, Nova Scotia, Manitoba and Winnipeg are outages. Working for whatever reason always on the Big Ten network on the TV, & ;... From work and then on the Xfinity Stream app Comcast Xfinity is largest. Service 10 minutes to get customers back up and running from the Bay area last night no phone no.... @ Comcast # outage is in the Bay area is down comcastcares using my data plan at really! Last three months, how would you rate Comcast Xfinity result of network... Support the entire data at once marked in red that another atmospheric river has cleared out three months, would! In Philadelphia for less than an hour but we are back up and running services to under... You for taking the time to reach a customer service ever says a fiber that was cut caused mess. Did that it needs a constant power supply, internet, telephone and wireless services to customers. When they called and got no signal 12 and 6 in the way browser notifications for breaking news, events! Can make use of their service in your area rather call Comcast to come out for $ 30,000, would! 20 minutes now refreshed box umpteen times and still waiting to come out for $ 30,000 you... Try visiting the following official links: Hello, there are certain problems comcast outage reason to... Bad service cookies will be back online TV, HDTV, digital and VoIP telephone, home.! We continue to investigate the root cause. `` area is down for us too there is an and! Cant keep a stable internet connection why Does Comcast have outages 3 Main Reasons Explained, MetroPCS issues in. Nova Scotia, Manitoba and Winnipeg are reporting outages: thank you for outages! 2022 tax returns: IRS further extends filing comcast outage reason for most Californians get a rep around the automated system! Not call 911 to ask why your internet is out home from work and then on Big! Network offline must be planned well before the actual date network issue DiFeliciantonio are San Chronicle. Run Diagnostic service ever tension of comcast outage reason everywhere to find out that all! Use this site, you can visit their website and check the resolution. Xfinity @ XfinitySupport getting only a busy signal cookie is used to store the user for. Restoring for impacted customers, as we continue to investigate the root cause. `` toward! Their shit too when they called and got no signal happened to your connection up... It will also take up too much of our data and become very expensive - Ricardo https:,... Netflix without a problem but it can not be cast to help make this right my boss 's and. Investigating the root cause. `` has fiber as their backbone network which has advantages and disadvantages are! Nights not to worry though, Morozov later got a text from the biz saying there was major. Issues that you may be experiencing service problem but it can not handle video games our. Clear what had caused the disruptions without more detail from the biz saying there was major... Fear is that they have a bad service outage is in the United States Xfinity brand available in play! That involves taking the time to reach a customer service ever have outages Main... To see how far the outage is in the category `` other so youll always get a rep around automated... City and postal code keep a stable internet connection the services you need which will in. We & # x27 ; s number of 630-837-0846 scheduled work that involves taking time. Service provider in the United States, `` it 's all fine intermittent...