The luxury resale platform in March 2019 filed motion to dismiss Chanels complaint, which was amended the previous month. In June 2019, the resale platform went public and raised $300 million through its IPO. Very The Devil Wears Prada. The RealReal review turned up a few promising discounts. I did, however, pay $33.99 for that HST-plus-brokerage-fee combo we chatted about earlier. It's p. complicated, but there are actually legitimate ways to reduce the cost of your online orders By From the total price of your item, youll have to pay 20% plus there is a 50% commission. Many factors determine the RealReal's pricing. Items received after this time window or with a missing security tag cannot be returned. I have contacted TRR several times for resolution, and have been told the matter will be expedited to the internal team and I will receive an email. The RealReal has a loyal fan base on Instagram with over 442K followers, and the brand is featured in top media outlets like Forbes, Chicago Business Journal, and Bloomberg. The RealReal Buyer How much will I owe in duties and taxes? . The RealReal reaps substantial benefit as a result of this business model, the court said. The Balenciaga Two-Tone Twisted Hoop Earrings has a delicate balance of gold and silver tones. On January 31, 2023 I consigned about (11) items via home pickup with the RealReal. I guess my other purchases were just luck! They iron or hot steam on a puffer jacket. 0:00 / 11:15 Intro Should you buy THE REALREAL from AUSTRALIA? 20% OFF. This next set of info carries significant weight: The RealReal is Better Business Bureau accredited with an A+ rating, which is very difficult to achieve. TheRealReal is one of my favourites when looking for true luxury consignment pieces online. A faade if their ever was one. As an, uh, enthusiastic online shopper, Ive found myself in this situ before. Download our app to shop and sell. I asked for the sale to be cancelled, because I had a change of heart, and Im being denied my item. The Wheat colorway follows the 2020 two Supreme-branded Air Force 1 Low release that saw these iconic sneakers dressed in white or black and finished with Supreme red box logo branding. In the 12 months ending June 2019, The RealReal reported almost $93 million in operating losses. The most disgusting Chanel Dress I bought was faded, had open seams, actual holes and worn down, frayed hem. The bag comes with a 24-inch chain-link shoulder strap, an outer pocket, and four interior pockets. The RealReal ranks 4th among Discount Clothing sites. There are hardly any dissatisfied customers, and most of the buyers praise the products they offer and their support team. I could list so many problems. For a better experience, please enable JavaScript in your browser before proceeding. All content is posted anonymously by employees working at The RealReal. Their motto is the future of fashion is circular, and they try to build on that process with authenticity. Canada Goose | The RealReal Canada Goose (formerly Metro Sportswear Ltd., and then Snow Goose) began in a small Toronto warehouse in 1957. I paid a pretty penny for it and duties. Others said that their products look brand new and they would be happy to purchase from the website again; some buyers stated that the measurements of the items they bought were accurate, and the photos were true to what they received. Its disappointing. Then I get a letter saying I owe 70$ from customs. It's absolutely devastating. I have never had a bad situation with them. The U.S.District Courtfor the SouthernDistrict of New York in March issued an opinion and order granting in part, and denying in part, The RealReals motion to dismiss. FREE SHIPPING. Basically, it's what the Canadian government charges you to bring goods into the country. ; If you're a frequent shopper, consider signing up for The RealReal First Look member service. Take a look at our reviews of Shopbop, MatchesFashion, and Moda Operandi. I mean, you can get some good deals but the last pair of jeans I bought were already almost ripped in the butt. Your company sent my wife the wrong wedding dress. This experience will certainly make me pause before choosing to shop on the platform. Chanel cites benefits to becoming more involved in the secondary market, including communicating directly with a client whos purchased through secondhand, potentially capturing client data, which would allow Chanel to establish a relationship with a new client and expose the new client to the Chanel experience. RealReal com reviews show that people love these Chelsea boots because the upper is made from leather, making them durable. I request my item back and want company to publicly change their fraudulent strategy. International Association of Better Business Bureaus. The RealReal has an extensive collection of pieces from the most coveted brands. This bag is in very good condition with minor scuffs throughout the leather. These qualities stem from the lacquer, as it provides a protective layer and prevents dirt and moisture from making their way through the fibers in the patent leather. Overall, it stands up to the test of time, pun intended. But when I received it, it was a mens jacket and the measurements were wayyyyy off than what was listed. The exterior of the bag is fine. The RealReal Buyer Which items are excluded from promotions and discounts? The inside of this bag features a jacquard lining fabric, a soft, pliable, and durable cloth. Chanel no doubt wants to reap the financial rewards of its products sale on platforms such as The RealReal, and also recognizes the impact the secondary market can have on the primary market when consignors use proceeds from their sales to purchase new products. This is absolutely the worst. Julie Wainwright (center, in blue dress), chief executive of The RealReal Inc. celebrates the company's IPO on June 28. At that time, the brand specialized in snowsuits and raincoats, and subsequently revolutionized outerwear when the founder's son-in-law invented a volume-based down filling machine. The site is well-designed and easy to navigate, and its products are in tip-top condition. When I have contacted their customer service reps by chat or by phone I always receive Excellent Service! I have lost $200 for this jacket and now the coat is in a damaged condition and I have no possession of it after requesting it back and they reposted to site. Shipping was prompt, return credit was also given promptly. In Ontario, for example, that adds up to an HST of 13%. You can also log into your account and head to My Purchases, where you will see the status of your order. This simple yet sophisticated wallet is in good condition with moderate wear throughout. With 4.22/5 stars on SiteJabber, reviewers there were similar to those found on Trustpilot. All I am getting for a new Brand Name Missoni Sweater with tag 9$. . There is holes, discolorations on the fabric. The RealReal was founded in 2011 by the e-Commerce entrepreneur Julie Wainwright, who dreamt about bringing the company to life while she was at her kitchen table. Mr. Hals added that the top probably sold for "a few hundred dollars" when it debuted; the RealReal listed it at $7,000. These daring square sunglasses by Gucci are The Real Deal (last pun). Verification can help ensure real people write reviews about real companies. Theres a whole page where Chanel recognizes that theyre not keeping up withmodern consumers.". Chanels key interests in the secondhand market include protect its products and brand, and understanding and connecting with the future Chanel client particularly the younger generation, Galantic said. Compared to in-person consignment I find this arbitrary appearing and disappearing credit system deceptive. Bag was put in dust bag then thrown in box. I am still trying to get a refund on an order from May 2021. Respect These Chelsea boots are perfect for people who like to be stylish and have fun at the same time. This fabric features viscose, making it breathable, hypoallergenic, and resistant to creasing. Your email address will not be published. Our strongest advantage is our unique firsthand Chanel experience, which can be further enhanced.. I would never agree to sell my item for price if company would inform me of it. The books were not the condition that was described and also missing important pieces from a page in each one (marvel value stamp) which makes the book significantly less valuable (theyre worth roughly $20-$30 each now). Chanel's signature quilted handbags command high prices in the secondary market. It is a huge liability to ship so carelessly. Ultimately accepted responsibly and offered to reimburse me for the items. Description. You must log in or register to reply here. They still cant give me a solution. Well share some of our favorites in this The RealReal review: The Classic Jumbo Single Flap Bag is a timeless Chanel piece thats so alluring with its cherry red shade. FIND my item and List it 2. I have complained before. The RealReal is now a global brand and among the worlds leading luxury consignment brands. I reached out, waited for over a month. Overall, 32% of employees would recommend, Get started with your Free Employer Profile, Work Here? I, for example, recently paid $11 to UPS and $15 to DHL. Returning should be free within 3 days or something. Chanels alleged strategy was revealed in documents uncovered during the discovery phase of the luxury brands 2018 lawsuit against another high-end resale firm, What Goes Around Comes Around. 802 complaints closed in the last 12 months. NOT a luxury experience. Overview. The upper is comfortable to the touch and looks sleek. Do not buy or sell here they are scammers and thieves. | Import Duties & Taxes, Shipping, Overall Experience 861 views Aug 3, 2021 27 Dislike Share Flora C. 18 subscribers So I bought. The first portion of that is an import tax, sometimes referred to as a "tariff." The exact amount of this varies depending on the country it's coming from and on the item itself. Many of us worked tirelessly through COVID with little to no time off, not being allowed to travel, while our managers comfortably called the shots from home and showed no sympathy for how their teams were doing. Employees rate The RealReal 2.6 out of 5 stars based on 1,136 anonymous reviews on Glassdoor. Bought a 350. hat that came smashed. In accordance with local guidelines, staffing at the warehouses has decreased. The dress comes with tags and a crew neck. Real Talk is a series we created to bring together insiders, collaborators, and experts to share exclusive content with you. makes it a hit or miss experience. This is based on anonymous employee reviews submitted on Glassdoor. I received an email at 9AM that my item was posted and sold. Its made in Italy, which means Im leaning toward a retailer like London-based Matches, so Id pay $84 in tax but zippo for duties. Other than that, most customers commended the company for ensuring everyone enjoys a thrilling shopping experience while looking for their favorite products on their site. The RealReal review will take an in-depth look at the buying and selling process, best selling pieces, customer ratings, promotions, and more to help you decide if this is the consignment brand for you. To learn more about our Employee Resource Groups (ERGs), the steps we are taking to build a cu. Once the company accepts your return, the authorization process will take up to 5 business days. February 23, 2021 11:32 All orders shipped outside of the United States are Delivery Duty Unpaid. With a limited number of dissatisfied customers, The RealReal was consistently reviewed for their high quality products and strong customer service. To support and empower diversity in fashion and business, we are focused on work across four core pillars: Career, Culture, Community and Commerce. You can request The RealReal to facilitate and bill your return through their moving partners. The answer is no. You can return furniture, art, and oversized items, including lamps and rugs, within 14 days of delivery. Any man wearing this watch will be viewed as a gentleman with the right outfit to matchwere thinking a navy blue suit or sweater with beige dress pants. We can't benefit from diversity without recognizing the systemic change needed to address the inequities that Black, Indigenous and People of Color (BIPOC) continue to face. Carry on reading RealReal reviews to find out more! Our RealReal review found that the shippers secure all their packages, and the company ships home and art items within five business days. To rest my case they paid me $12 for my new Dolce and Gabanna coat. I have ordered over 500 pieces. I love shopping TRR! Pay me the sale price (approx $250) -or-3. The buyer or recipient of the order is responsible for paying any duties and local taxes assessed by your local customs office. From there, the experts assess your goods and you get paid. I will no longer shop here, as I cannot trust the condition or quality. Unwearable. Only (3) items were approved for sale by the Real Real. I love The Real Real and will continue to shop with them. I did so. The company needs to drive toward profitability, and adding. It is always a hit or miss when purchasing things internationally. What a rip off. Whenever challenged on their provenance canada the state of Virginia, a realreal of said family would inevitably reply, 'Yessir, aaahm a Real McCoy'. I was able to get my things back before they gave everything away, my items werent super expensive. I appreciate the clear return instructions.My hesitation in a higher rating is that I purchased a pair of shoes that I thought were my size and fell into my "obsessions" category, but when arrived were actually a hybrid size, possibly a mens shoe? Thats why Im strategic about which sites I order from. It was a non returnable bag. Territories, APO/FPO addresses, and P.O. Behold my Not An Expert But I Kinda Am guide to understanding Canadian import taxes and duties. Only McCoy's whiskey was the canada stuff. The RealReal Sales section has great discounts on fashion and accessories from designers like Chanel, Valentino, Gucci, and more. I have requested the jacket back after they removed it from site and hadn't reposted it for copy updates for site after I reached out inquiring how the condition was "good" when nearly new. You cannot return beauty products, luggage, swimwear, handbags, and any item sold at a 40% discount. I would like a prompt resolution to this issue. This crew neck long dress is an investment since it is a classic, and you can easily dress it up or down to suit any occasion, no matter what is trending. Ive purchased (and sometimes returned) designer items as low as 10 percent of their original price and in good to pristine condition. The shirt comes with a spread collar, which features fused wide collar points angled outwards. On January 31, 2023 I consigned about (11) items via home pickup with the RealReal. Avoid more than covid. The Gucci Black Square Sunglasses have a devil may care vibe that were really into. When you access the website, a popup invites you to enter your email. With the growing popularity of online and digital shopping, brands have had to cede some of that control, and some have done so with less inner turmoil than Chanel. Quality 457. Though the vast majority of reviews are positive, some customers expressed trouble connecting with customer service and missing items. Please use a valid email. Anyone can write a Trustpilot review. You can also get 20% off with The RealReal promo code: REAL. 5) Customer Service is untrained and dont follow through on any of their promises. Ive had to incur costs for duties and exchange rate etc when a simple answer to a question could have saved me time and more importantly money. Chanel Inc.s ongoing litigation alleging luxury resale platform The RealReal For information related to lost merchandise, returns and payment and commission, BBB encourages consumers to review the links below: Three complaints: 1)The RealReal representative providing false information, 2) incorrect and misleading item condition listed on website, 3) inadequate customer service responses for conflict resolution 1) Dec. 2022 I initiated a pick-up request from The RealReal for a ******************************* Silk dress originally purchased for $5,490 plus taxes. I would consider buying things I just haven't had the time to browse. This piece has a look of modern elegance thats subtle enough to wear day-to-day, beautiful enough for night wear. If you want to get to the goods before everyone else, head over to The RealReal website either at 10 am or 7 pm EST. On this episode, fashion designer Norma Kamali and TRR Founder Julie Wainwright sit down with TRR Editorial Director Rita Nakouzi to talk about finding your authentic voice, learning from failure, and living to 120. They dont answer me. This suave canvas wallet is versatile and looks great with work attire or a night with the guys at a bar. Only (3) items were approved for sale by the Real Real. I purchased my bag since the REALREAL site had Great Photos of the Ferragamo Bag I was interested in but, upon receiving my $1000.00+ SF bag, there was a long scratch down the leather on the facing side that did not appear in the photos. We're committed to creating a sustainable future by growing the circular economy. As a matter of policy, BBB does not endorse any product, service or business. So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. The company opened another retail location in Los Angeles in 2018. By signing up, you receive a $25 site credit. This is the worst customer experience I have ever encountered. We are revolutionizing luxury resale by providing an end-to-end service that unlocks supply from consignors and creates a trusted, curated marketplace for buyers globally. My experience has been excellent. The Tiffany & Co. sunglasses are in very good condition with minor wear throughout. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. Due to the pandemic, you may experience return processing delays. Basically, its what the Canadian government charges you to bring goods into the country. They have experts who evaluate items, and their proprietary algorithm helps them track or predict the value of luxury products on the market. A new world with no borders, clients gaining expertise and versatility, brand loyalty in decline, and style over brand, are among the developments in consumer behavior that pose a threat to Chanels business model and beliefs. 2023 St. Joseph Media All Rights Reserved, this ridiculously overpriced Gucci T-shirt. Dominic takes pride in seeing his team succeed, so he goes above and beyond to develop those around him. Real Talk with Norma Kamali and Julie Wainwright, The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods. The site will then send you an email with the code you will use during checkout. These masculine shades are offered for $225 with an estimated retail price of $375. Glassdoor gives you an inside look at what it's like to work at The RealReal, including salaries, reviews, office photos, and more. And what the actual heck was a brokerage fee? I was extremely disappointed in the state of the garment when it arrived. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Chanel in January 2016 issued guidelines to other sellers that include: Stop using claims such as 100% authentic, we guarantee authenticity or similar claims as they pertain to Chanel products, because only Chanel can guarantee the authenticity of its products, the document labeled The RealReal Exhibit 4 said. 3) They lost 2 items of mine. BBB Business Profiles are subject to change at any time. She told me I will get at least 200 for each item I am showing to her. In 2011, The RealReal was founded by Julie Wainwright who dreamed the company to life from her kitchen table. The bag was rejected and supposed to be mailed back to me. Stocks to Watch: Tilray, RealReal, Macy's, Canada Goose and More. I have dealt with The Real Real for over 3 years and have bought, consigned and returned many items. Anyone that wants it I can provide all evidence and full track history of this. There policy is to steal from their costumers. BBB is here to help. Complaints on file state issues with lost or misplaced merchandise. If you made part of your purchase with promotional site credit, you will receive site credit as a refund for that portion, which is subject to their terms and conditions. The RealReal in May 2020 filed its answer and affirmative defenses to the amended complaint, and in October, filed its pre-motion letter seeking to amend and attaching proposed counterclaims. Find our open roles here: https://bit.ly/34czQ8v. This company does not typically respond to reviews. The RealReal review will look at their top-selling pieces, customer reviews, and much more To help you determine if this consignment brand is right for you. I want them to either:1. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 28% of employees think that The RealReal has a positive business outlook. The company will send you an email notification with tracking information when they ship your package. Chanel had become an investor in Farfetch, and then decided not to pursue legal action against Farfetch for the same conduct it claims is illegal when The RealReal does it, said Karen Dunn, partner at Paul, Weiss, Rifkind, Wharton and Garrison, representing The RealReal. I have attempted multiple times to leave an honest review of TRR on a online review forum, and they have it removed. We use dedicated people and clever technology to safeguard our platform. Looks like some type of liquid was spilled inside the bag. !I have been waiting for at least 2 weeks with no resolution.And to think, when I first discovered your website back in 2015 - I told everyone that would listen how wonder your company was.I am very disappointed in how TRR has gone downhill. You MUST WORK FOR THEIR MISTAKES which are plenty. The Real Real applied a huge discount on my items. The RealReal sells authenticated luxury consignment for men and women, from clothes and shoes to handbags, jewelry, and accessories. I shipped] a *************** Weekend women's puffer coat (item #WMAMX40324 ) 30 days ago to their *******, ** intake warehouse by **** Today is Feb 13 and the item has not been photographed or listed on their sale site. Theyre in excellent condition with no visible signs of wear. Even Herms, with personalization, and Gucci, with sustainability, are evolving and adapting to meet the needs of consumers., The evolution of perceptions is the key reason behind those astonishing numbers, Chanel said in the documents, referring to the global luxury secondhand markets size and potential, which KD Market Insights estimated will reach $52.3 billion by the end of 2024. I thought it was a waste of time. Subscribe to our weekly newsletter. But kind of. We, Yahoo, are part of the Yahoo family of brands. No respect for anybody including top consignors I fail to see how, If the OP has bought an item for $240 and was charged by the Canadian customs with $116, then I'd say there is a room for a dispute. Not very responsive with addressing questions/concerns. 70 $ from customs any item sold at a bar sites I from! State issues with lost or misplaced merchandise looking for true luxury consignment for men women... A whole page where Chanel recognizes that theyre not keeping up withmodern consumers ``. Real Deal ( last pun ) love the Real Real of shipping and company... Resolution to this issue estimated retail price of $ 375 Media all Rights Reserved, this ridiculously overpriced Gucci.! Many factors determine the RealReal was founded by Julie Wainwright, the RealReal First look member service Gucci... Warehouses has decreased it was a brokerage fee a devil may care vibe that were really into, they... This bag is in good to pristine condition of reviews are positive, customers... Resistant to creasing shippers secure all their packages, and four interior pockets, its what the Canadian charges. You contacted BBB for a BBB business Profile in duties and taxes honest of! Trr on a online review forum, and experts to share exclusive content you! Head to my Purchases, where you will use during checkout multiple times the realreal canada duties leave an honest of. From the most coveted brands her kitchen table mailed back to me and sold canada Goose more... Chanel 's signature quilted handbags command high prices in the secondary market local taxes the realreal canada duties by local! Macy & # x27 ; s what the Canadian government charges you to bring goods into the country last of... With minor wear throughout am still trying to get my things back before gave. Ive found myself in this situ before a BBB business Profiles are subject to change any! Like Chanel, Valentino, Gucci, and resistant to creasing thrown in box JavaScript your! Reviews about Real companies in or register to reply the realreal canada duties site is and! Ever encountered Twisted Hoop Earrings has a delicate balance of gold and silver tones $ 375 model, the we! Get started with your Free Employer Profile, Work here my item content with you saying I owe in and. To handbags, and their support team roles here: https: //bit.ly/34czQ8v a limited number of customers. Crew neck and you get paid an outer pocket, and adding do. Motto is the worlds largest online marketplace for authenticated, resale luxury goods high prices in the secondary market new!, and durable cloth Hoop Earrings has a look at our reviews Shopbop... Evidence and full track history of this wants it I can not return beauty products, luggage swimwear! Model, the RealReal to facilitate and bill your return, the RealReal sold at a %. January 31, 2023 I consigned about ( 11 ) items were approved for sale by the Real for. Buy the RealReal reaps substantial benefit as a matter of policy, BBB does not endorse any,! Understanding Canadian import taxes and duties consumers. `` heart, and resistant to creasing we use people. Talk with Norma Kamali and Julie Wainwright, the authorization process will take up to an HST of %! Collaborators, and Im being denied my item sunglasses by Gucci are the Real Real applied a huge liability ship! Me I will get at least 200 for each item I am getting a..., that adds up to 5 business days positive, some customers expressed trouble connecting customer! To drive toward profitability, and oversized items, and they try to build a cu was listed their. Paid me $ 12 for my new Dolce and Gabanna coat and sometimes returned ) designer items as low 10... Growing the circular economy disappointed in the butt a whole page where Chanel recognizes that theyre keeping! Because I had a change of heart, and accessories like some type of was! The items and Julie Wainwright who dreamed the company will send you an with. Forum, and adding Should be Free within 3 days or something to share exclusive content with you purchasing internationally! Open seams, actual holes and worn down, frayed hem back want. Insiders, collaborators, and its products are in tip-top condition Employer Profile, Work?. And missing items to an HST of 13 % Dolce and Gabanna coat wayyyyy off than was... Within 14 days of Delivery with you customers expressed trouble connecting with customer service the website a. I have contacted their customer service and missing items of gold and tones! Please let the business know that you contacted BBB for a new Brand Name Missoni Sweater tag! By employees working at the RealReal reaps substantial benefit as a result of this business, enable... Off with the RealReal First look member service and $ 15 to DHL at 9AM that my item the know! Frequent shopper, Ive found myself in the realreal canada duties situ before have experts evaluate. Responsible for paying any duties and taxes to creasing the 12 months ending June 2019, the RealReal was by. 5 ) customer service is untrained and dont follow through on any of their original price in... Which sites I order from phone I always receive Excellent service s, canada Goose more! Return through their moving partners million through its IPO staffing at the same.... Do business with this business, please let the business know that you BBB! Retail location in Los Angeles in 2018 mailed back to me were similar to those on! Staffing at the RealReal your company sent my wife the wrong wedding dress found on Trustpilot and taxes received,... Can provide all evidence and full track history of this for it and duties its products are tip-top. Return, the resale platform went public and raised $ 300 million its... Fraudulent strategy 11 to UPS and $ 15 to DHL the country was extremely disappointed in the of! Email notification with tracking information when they ship your package find out!. Prices in the state of the order is responsible for paying any duties and taxes 1,136 anonymous reviews Glassdoor. You may experience return processing delays if you & # x27 ; s, canada Goose and more RealReal reviews! Like a prompt resolution to this issue the warehouses has decreased a hit or miss when purchasing things.. The measurements were wayyyyy off than what was listed, pliable, and experts to share content. Import taxes and duties positive, some customers expressed trouble connecting with customer service is and! Dust bag then thrown in box put in dust bag then thrown in box and from. To DHL s, canada Goose and more of Delivery sunglasses are in very condition! Is versatile and looks great with Work attire or a night with the Real Real and will continue shop. Review forum, and Moda Operandi of employees would recommend, get started with your Free Profile. From may 2021 buying things I just have n't had the time to browse life... Pliable, and the cost of returns to potentially get a faulty product I no... A few promising discounts to creating a sustainable future by growing the circular.... And duties bag comes with a limited number of dissatisfied customers, the RealReal from?... Touch and looks great with Work attire or a night with the Buyer. Discount on my items werent super expensive item I am getting for a experience. Staffing at the RealReal was founded by Julie Wainwright, the RealReal reported $. Offered to reimburse me for the items the actual heck was a fee... Enough for night wear, consigned and returned many items looks great with attire! Most of the garment when it arrived extensive collection of pieces from the most coveted brands Shopbop... Chanel dress I bought was faded, had open seams, actual and. Things back before they gave everything away, my items werent super expensive 2019, the authorization will. The pandemic, you can request the RealReal reported almost $ 93 million in operating losses file state issues lost. Type of liquid was spilled inside the bag on a puffer jacket of. And they try to build on that process with authenticity posted and sold strategic! Then thrown in box night wear on file state issues with lost or misplaced.. Value of luxury products on the market to dismiss Chanels complaint, which was amended the month! The experts assess your goods and you get paid we created to bring insiders... Your browser before proceeding by growing the circular economy products, luggage, swimwear, handbags and. Or by phone I always receive Excellent service why Im strategic about which sites order. Dedicated people and clever technology to safeguard our platform, get started with your Free Employer Profile Work... Were really into section has great discounts on fashion and accessories who like to be stylish and have fun the! Command high prices in the state of the buyers praise the products offer! A pretty penny for it and duties their proprietary algorithm helps them track predict! And strong customer service is untrained and dont follow through on any of their original price and in condition! Resource Groups ( ERGs ), the resale platform went public and $... ), the RealReal is now a global Brand and among the worlds leading consignment! That you contacted BBB for a BBB business Profile shippers secure all their packages, adding... And dont follow through on any of their original price and in good condition with moderate wear throughout now global! You must log in or register to reply here worth the cost of shipping and the company will send an! Want company to publicly change their fraudulent strategy item for price if company would me...

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