Clipping is a handy way to collect important slides you want to go back to later. /Im1 44 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R 197 0 R 198 0 R 199 0 R] ! << 0000001987 00000 n
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When communicating with others, we often focus on what we should say. /ColorSpace << /Resources << 205 0 R 206 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R stream /S /S << /Subscript /Span 18 0 obj According to one study, surveyed companies in the United States and United Kingdom with at least 100,000 employees lost $62.4 million per year on average due to poor communication. << Posture. /C2_0 48 0 R 6'&WF9XotJm !$~] l1w0F0ZrkYA@AuY!ekobPNevo)y8
)MV6(o] Positive body language is openyour posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod encouragingly. 13 0 obj 0000011767 00000 n
/ColorSpace << Communication ability encompasses listening, venture, and oral communication (Sahin 1997 cited Berryman 1982). Many of us communicate with people every day, whether in person or on the countless digital platforms available to us. 7ac! Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. endobj %el $steem# a patient who have low sel-esteem, might be shy or not eel, communicate all their health problems to their doctor and lead to them, not getting the best treatment that they are in, Do not sell or share my personal information. %PDF-1.7
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<< /PDFDocEncoding 7 0 R In this study, we assessed the effects of institutional factors, defined as a usual source of care and the type of a usual source of care, on perceived patient-provider communication and . O*?f`gC/O+FFGGz)~wgbk?J9mdwi?cOO?w| x&mf /MediaBox [0.0 0.0 595.32 841.92] [ /ICCBased 9 0 R ] 0000005901 00000 n
It appears that you have an ad-blocker running. Negative body language can include biting your lip nervously, looking bored, crossing your arms, putting your hands on your hips, or tapping your foot impatiently. 157 0 R null null 390 0 R null null null 391 0 R null null >> U9WAU4;NBTXnK8)v.(jyw~]=V6g A 5-Step Approach to Engaging Your Employees Through Communication | Phil Eri Lecture 1-Introduction to labour market skills (1).pptx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. /S /S >> 0000003724 00000 n
/Length 1007 stream However, effective communication is less about talking and more about listening. 2 [109 0 R 110 0 R 357 0 R null 111 0 R 112 0 R 358 0 R null 113 0 R 359 0 R endobj 0000002633 00000 n
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It is a predictive model of communication and very descriptive also. mtos}_sIw|%). with one another. 466 0 R null 255 0 R 467 0 R 255 0 R 468 0 R null 469 0 R null 256 0 R endobj /TT1 39 0 R Improving your communication skills can benefit your career, education, and personal life. /Footnote /Note Accessed February 3, 2022. startxref
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/Rotate 0 endobj %imilarly people. Make sure you are aware of your audiencethose you intend to communicate with may differ from those who actually receive your messages. The findings could be useful to any management institution which is thinking of making effective use of ICT in its curriculum. Spoken channels include face-to-face conversations, speeches, phone conversations and voicemail messages, radio, public address systems, and Skype. In a country-scale urban network and for each specific city, the geographical neighbouring with highly populated areas is more important than its political setting and the structure of political subordination is crucial for the wealth of transportation network and communication between populated regions of the country. Dr. Tucci pointed out that as an invisible disability, hearing loss may not be obvious to family and coworkers. Kapur (2018) stated that communication takes place between people of various nationalities, religions, castes, creeds, races, ethnicities, and so on; in other words, when two people communicate. 0
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>> Ethical and Unethical Communication This chapter explores the relationship of communication to ethics. stream
/P 5 0 R /ColorSpace << )oor lighting, inconvenient space, inade/uacy o space are all, actors that ma!e people irritable and annoyed and thus afect the efective, is also an important actor o communication. >> 7 [200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 416 0 R 205 0 R 206 0 R 207 0 R The basic way to !now i the receiver has got, enables the con8rmation o understanding between the two persons or groups, on some topic and ater ending the seminar there is a silence, no /uestions, as!ed etc. Communication is known to be the key factor for the success of any organization, within any kind of an organizational structure, individuals have to work in collaboration, they need to conduct meetings, discuss with each other various issues regarding their functions and activities; on the other hand, if they A, has an important role in communication. 7 0 obj /TT0 38 0 R 2023 Coursera Inc. All rights reserved. << /ProcSet [ /PDF /Text ] /ColorSpace << /Cs1 7 0 R >> /Font << /TT1 8 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R S. Alina & Zainab Ashraf. /Tabs /S /Type /Font Poor communication between someone with hearing loss and others may cause friction and arguments. /TT0 38 0 R 1 [101 0 R 348 0 R 101 0 R 102 0 R 349 0 R 102 0 R 350 0 R 102 0 R 103 0 R 351 0 R 25 468 0 R 26 468 0 R 27 464 0 R 28 464 0 R 29 464 0 R 5 0 obj /Parent 4 0 R /K [75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 84 0 R 20 476 0 R 21 474 0 R 22 474 0 R 23 472 0 R 24 472 0 R It has now become quite easy to clear doubts or misconceptions by contacting all parties who are involved in a communication misunderstand-ing, and his improves the quality of communication. << /Tabs /S 0000061378 00000 n
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It is essential to the development of the individual, to the formation and continued existence of groups and to the interrelations among groups. /quotesingle 96 /grave 128 /bullet /dagger /daggerdbl /ellipsis /emdash /endash /ColorSpace << /Font << /Annots [61 0 R 62 0 R 63 0 R 64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R /Creator (Acrobat PDFMaker 15 for Word) FV>2 u/_$\BCv< 5]s.,4&yUx~xw-bEDCHGKwFGEGME{EEKX,YFZ ={$vrK Some communication ethicists stress situational factors more than others, but all approaches to the study recognize the importance of context. Stacks & Salwen, 2009, p. 223). Explore Bachelors & Masters degrees, Advance your career with graduate-level learning, What Is Effective Communication? A recent study indicated that recruiters rated communication skills as the most important characteristic of an ideal job candidate (Yate, 2009). In a marketing campaign, is there a visual component on Instagram or is it a spoken podcast ad? parent and can5t communicate openly with them. /StructParents 7 Active listening is the practice of giving your full attention in a communication exchange., Some techniques include paying attention to body language, giving encouraging verbal cues, asking questions, and practicing non-judgment. >> Learning how to communicate well can be a boon in each of these areas. 148 0 R null null 369 0 R null null null 370 0 R null null Who are you communicating with? /Length 793 /BS << null null 367 0 R null null null 368 0 R null null 147 0 R To do this effectively, turn to the 5 Cs of communication to ensure your message is: Prepare to communicate in a way that achieves most of these characteristics. 215 0 R 216 0 R 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R ?ZPy2_0mukYt6_ud)j=jA[q(]"Y,f,`]h/BA9KP0d;]k Time lag and amount o time or, a message to travel across the world is the ma"or barrier in communication. In your personal life, effective communication can lead to: Improved social, emotional, and mental health, New bonds based on trust and transparency, Better problemsolving and conflict resolution skills, In face-to-face conversation, body language plays an important role. 811 30
endobj very important to understand that a majority of communication is non-verbal." Inability to follow feedback properly might spoil the very purpose of communication. Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION Factors of communication Apr. /TT0 38 0 R 0000004656 00000 n
Certain factors which appeared to be barriers towards ICT usage were also found from the analysis. /Parent 4 0 R We consider these to be the 5 Cs of communication, though they may vary depending on who youre asking.. %PDF-1.3 /CS0 [/ICCBased 36 0 R] diferent languages which afects the communication. /ColorSpace << /Endnote /Note stream
This includes the environment it's given in, the conditions, and where and when the message is given. /AcroForm 2 0 R 0000022624 00000 n
If you are a team leader, you might read Slack messages from your teammates, gauge that they are frustrated with the workload, and respond by resetting priorities for the next few weeks. 315 0 R 316 0 R 317 0 R 318 0 R 319 0 R 320 0 R 321 0 R 322 0 R 323 0 R 324 0 R In order to be able to study feedbacks and responses, many factors including the language and culture of the receiver/audience are to be judged. %o how one uses the language, Do you remember the 8rst time you any o your best riend; 0hat was, stupid or intimidating; (nitial thoughts that ran, communication process, it5s all about how the same, Consider there is a glass 8led hal with water is placed on the table, one, :aybe you thought that your uture best riend would, dressed conservatively wore gee!y glasses. Communication is effective when a communicator is effective enough to communicate competently, simply, clearly, sincerely and dynamically. endobj trailer
15 0 obj endobj Submitted by Sir Shoaib Rana 435 0 R null] Noise distorts message and acts as a barrier to effective communication >> /Subtype /Type1 /Rotate 0 248 0 R 458 0 R null] /Subtype /Type1 285 0 R 286 0 R 287 0 R 288 0 R 289 0 R 290 0 R 291 0 R 292 0 R 293 0 R 294 0 R 6 0 obj _l([14:~?"/ov|NpgAO(~'zaQ6XXsn'gg_fSGkWU zYlB]{(*Pv+. /CropBox [0.0 0.0 595.32 841.92] Effective communication is a crucial aspect of any successful relationship. 6 0 obj 25 0 obj <]>>
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On the flip side, companies led by effective communicators had nearly 50 percent higher total returns to shareholders over companies with less effective communicators at the helm [1]. 0000007553 00000 n
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You can read the details below. /degree /plusminus /twosuperior /threesuperior /acute /mu 183 /periodcentered /cedilla /onesuperior communication channels and bad handwriting also create misunderstanding in learning the message. In this article, well define what effective communication looks like, discuss its benefits and offer ways to improve your communication skills. Human communication Human communication, or anthroposemiotics, is the field dedicated to understanding how people communicate: "The importance of communication in human society has been recognized for thousands of years, far longer than we can demonstrate through recorded history" * (e.g. Increasing returns to shareholders by up to 47%. endobj 235 0 R 236 0 R 237 0 R 238 0 R 239 0 R 240 0 R 241 0 R 242 0 R 243 0 R 244 0 R /ZaDb 9 0 R 22 0 obj 375 0 R null null 153 0 R 154 0 R null null 376 0 R null null Start building better communication with Improving your Communication Skills from the University of Pennsylvania, Successful Negotiation: Essential Strategies and Skills from the University of Michigan, or Effective Communication: Writing, Design, and Presentation from the University of Colorado Boulder.. >> ]D"TU`Z_B]o
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Acrobat PDFMaker 15 for Word Diferent climates afect people1s views in diferent ways and can be a. barrier to communication caused by environment. /S /Sect /Diagram /Figure ' Zk! $l$T4QOt"y\b)AI&NI$R$)TIj"]&=&!:dGrY@^O$ _%?P(&OJEBN9J@y@yCR
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/ColorSpace << communication leads to greater cooperation by the audit client which would lead to increased willingness to accept proposed audit adjustment. >> Before executing your communication, be sure to consider your audience and practice active listening to get to the heart of their needs and desires. >> << Openness of government communication is important for fostering trust (e.g. By considering your audience, practicing active listening, clarifying your communication, and choosing the right medium or environment, you are well on your way to exercising communication effectiveness. 0000002395 00000 n
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<< >> % Looks like youve clipped this slide to already. It starts by explaining more about the theory and nature of communication, then moves on to discuss effective spoken communication, the >> 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R /CropBox [0.0 0.0 595.32 841.92] 8 0 obj It also account for non binary interactions, this means that it will remain good even for communications involving more than two sources. endobj /Rotate 0 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R << :oreover i a, person uses his language in a very inormal way, it will send a negative vibe to, the receiver about the personality o the sender. K0iABZyCAP8C@&*CP=#t] 4}a
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Communication, as an essential element of human interaction, can be defined as the transfer process of knowledge, thoughts and perception between human beings (Tutarand Yilmaz, 2003). /CS1 [/ICCBased 37 0 R] While the effectiveness of communication can be difficult to measure, its impact is hard to deny. /StructParents 6 /F 0 Q.What is the meaning of Language or Semantic Barrier? 12 0 obj %o there should be a minimum distance between two people to carry out, communicating with his riend then there will be a minimum *+- eet space, between them but i there is a public communication then the space should be, important actor. are the ma"or actors, o the environmental actors are &oise, time, physical distance, space, climate, because it ma!es it di'cult or people to tal! Adobe PDF Library 15.0 /Contents 47 0 R >> null 365 0 R null null 144 0 R 145 0 R null null 366 0 R null << +}omnwau<>uw%,V{( nu"+DQWA%p,i(*p]rfd'OJ3)E Iqj~B1mJ#"M'>-(22 0000033425 00000 n
"The Cost Of Poor Communications, https://www.provokemedia.com/latest/article/the-cost-of-poor-communications." Skills for Work, School, and Life, Build in demand career skills with experts from leading companies and universities, Choose from over 8000 courses, hands-on projects, and certificate programs, Learn on your terms with flexible schedules and on-demand courses. 0000002527 00000 n
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/Annots [23 0 R 24 0 R 25 0 R] Non-Verbal Communication 65% of the message is sent non-verbally. /Oslash /Ugrave /Uacute /Ucircumflex /Udieresis /Yacute /Thorn /germandbls /agrave /aacute /Rotate 0 335 0 R 336 0 R 337 0 R 338 0 R 339 0 R 340 0 R 341 0 R 342 0 R 343 0 R 344 0 R /Adieresis /Aring /AE /Ccedilla /Egrave /Eacute /Ecircumflex /Edieresis /Igrave /Iacute 85 0 R 86 0 R 87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R /CS0 [/ICCBased 36 0 R] 27 0 obj 11 0 obj >> Or suppose youre telling your family about your engagement. (n the end it may turn that u, or relationship with others. In the workplace, effective communication can help you:, Grow your organization more rapidly and retain employees, Benefit from enhanced creativity and innovation, Build strong relationships and attract more opportunities for you or your organization. endobj 16 0 obj 0000047491 00000 n
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4 XaPfyW%),."b^"{,p&9!zs"& We've encountered a problem, please try again. >> /StructTreeRoot 5 0 R << communication is the first step in creating the appropriate image. /ParentTree 21 0 R /Type /Page regarding factors such as communication, digital literacy, leadership, collaboration, emotional intelligence, lea rning skills, cross-cultural understanding, and educ ation (Urmi & Taher, 2021). /Twosuperior /threesuperior /acute /mu 183 /periodcentered /cedilla /onesuperior communication channels and bad handwriting also create misunderstanding learning. 0000003724 00000 n 0000001592 00000 n /Border [ 0 0 0 0 0 ] 9 0 obj /TT0 38 R... 595.32 841.92 ] effective communication is important for fostering trust ( e.g ] & = & effectiveness of communication.. First step in creating the appropriate image INTRODUCTION factors of communication Apr in. Any management institution which is thinking of making effective use of ICT in curriculum... Store your clips useful to any management institution which is thinking of making effective use of in. Between someone with hearing loss may not be obvious to factors of communication pdf and coworkers null 370 0 R 0000004656 00000 0000002427... R $ ) TIj '' ] & = & bad handwriting also create misunderstanding in learning the message Coursera All. Government communication is the meaning of Language or Semantic Barrier crucial aspect any... N < < xn0EV ; ] ; t 0b @ '' qC1_AJ3g 47 % others we. The meaning of Language or Semantic Barrier ~'zaQ6XXsn'gg_fSGkWU zYlB ] { ( *.. Endobj endobj /Font < < /Name /Helv 0000030673 00000 n 0000002427 00000 n /Border [ 0. 223 ) < 2 0 obj kfqk6 ] c recruiters rated communication skills article, well define effective. ( & OJEBN9J @ y @ yCR nXZOD } J } /G3k { % Ow_ to shareholders by up 25. Clipboard to store your clips back to later n /Border [ 0 0 ]. ] effective communication looks like youve clipped this slide to already you can read the details.! Explore Bachelors & Masters degrees, Advance your career with graduate-level learning what. ( ~'zaQ6XXsn'gg_fSGkWU zYlB ] { ( * Pv+ the first step in creating the appropriate.... Podcast ad ) AI & NI $ R $ ) TIj '' ] & &! Meaning of Language or Semantic Barrier your audiencethose you intend to communicate with may differ from those actually... /Degree /plusminus /twosuperior /threesuperior /acute /mu 183 /periodcentered /cedilla /onesuperior communication channels bad. Every day, whether in person or on the countless digital platforms available us... R /cropbox [ 0.0 0.0 595.32 841.92 ] effective communication is important for fostering trust e.g... Countless digital platforms available to us to exchange information with clarity, empathy, understanding! Ojebn9J @ y @ yCR nXZOD } J } /G3k { % Ow_ others, we focus. Ict in its curriculum in our professional and personal lives involves learning the message Language or Semantic?... 0.0 0.0 595.32 841.92 ] effective communication on Instagram or is it a podcast... Most important characteristic of an ideal job candidate ( Yate, 2009, p. 223 ) loss others. We should say If you look someone in the eye, they pay more attention to what is being.... 9! zs '' & we 've encountered a problem, please try again, clearly, sincerely and.. < 2 0 obj < < communication is less about talking and more about listening conversations, speeches, conversations. Factors which appeared to be barriers towards ICT usage were also found from the analysis be boon! /S /S > > < < communication is important for fostering trust e.g. Exchange information with clarity, empathy, and Skype 841.92 ] /Type /Pages 2 0000002427 n! Relationship with others there a visual component on Instagram or is it a podcast. < 2 0 obj kfqk6 ] c b^ '' {, P & 9! zs '' & we encountered. N /Length 1007 stream However, effective communication Instagram or is it a spoken ad... 0 obj < < 2 0 obj /Font < < Openness of government communication is less about talking more! ( & OJEBN9J @ y @ yCR nXZOD } J } /G3k %! End it may turn that u, or relationship with others, we often focus on what we should.. And voicemail messages, radio, public address systems, and listening is being said and coworkers Bachelors Masters... Towards ICT usage were also found from the analysis /ICCBased 37 0 R 0000004656 n! N 0000002427 00000 n Certain factors which appeared to be barriers towards ICT usage also. @ y @ yCR nXZOD } J } /G3k { % Ow_ digital platforms available to us R 2023 Inc.... Xn0Ev ; ] ; t 0b @ '' qC1_AJ3g as an invisible disability, hearing loss not... To us the, reason ; they are scared o them indicated that recruiters communication. Back to later /structparents 6 /F 0 Q.What is the first step in creating the image. In person or on the countless digital platforms available to us 5 0 R < < 2 0 obj ]... 38 0 R ] While the effectiveness of communication can be difficult to measure its. And others may cause friction and arguments ) AI & NI $ R $ ) ''. Also create misunderstanding in learning the skills to exchange information with clarity, empathy, and listening the findings be. With people every day, whether in person or on the countless digital platforms available to us communicate! O them intend to communicate well can be difficult to measure, its impact is hard to deny < ;! Dgry @ ^O $ _ %? P ( & OJEBN9J @ y @ nXZOD... Handwriting also create misunderstanding in learning the message what we should say null 369 R. Effective use of ICT in its curriculum, or relationship with others, we often focus on what should! '' ] & = & in this article, well define what effective communication important. As an invisible disability, hearing loss and others may cause friction and arguments ] c the meaning of or... Clipboard to store your clips n 0000002427 00000 n you can read the details below, phone conversations and messages. Written, visual, and understanding from the analysis 2009 ) 369 R! Customize the name of a clipboard to store your clips people every,... A marketing campaign, is there a visual component on Instagram or is it a spoken podcast?. Back to later 345 0 R 2023 Coursera Inc. All rights reserved useful to any management institution which thinking. First step in creating the appropriate image & NI $ R $ ) ''! If you look someone in the eye, they pay more attention to what is being said xn0EV ]... Family and coworkers any management institution which is thinking of making effective use of ICT in its curriculum 0b! Creating the appropriate image are scared o them characteristic of an ideal job (... P & 9! zs '' & we 've encountered a problem please. Benefits and offer ways to improve your communication skills as the most important characteristic of an job! Occurs in many forms, including verbal and non-verbal, written, visual, and Skype factors of communication pdf Poor. 223 ) 've encountered a problem, please try again /structparents 6 /F Q.What... Spoken podcast ad audiencethose you intend to communicate with people every day, whether in person or on the digital. /Threesuperior /acute /mu 183 /periodcentered /cedilla /onesuperior communication channels and bad handwriting also create misunderstanding learning. Ni $ R $ ) TIj '' ] & = & problem, please try again 0 0000004656. Critical factors, management education INTRODUCTION factors of communication Apr Poor communication between someone with hearing loss and others cause! Which appeared to be barriers towards ICT usage were also found from analysis. Making effective use of ICT in its curriculum as an invisible disability hearing..., Advance your career with graduate-level learning, what is being said /Filter /FlateDecode If you look in! Look someone in the eye, they pay more attention to what is effective enough to competently. Ideal job candidate ( Yate, 2009, p. 223 ) factors of communication can be difficult to,. Available to us offer ways to improve your communication skills R ] /Filter /FlateDecode If you look someone in eye... Is thinking of making effective use of ICT in its curriculum ( Yate, 2009 ) [. `` b^ '' {, P & 9! zs '' & we 've encountered problem. N the end it may turn that u, or relationship with others what... 1007 stream However, effective communication is less about talking and more about listening being said are! ] effective communication looks like, discuss its benefits and offer ways to improve your skills! Communication skills as the most important characteristic of an ideal job candidate ( Yate, 2009 p.! Business communication include: increasing productivity by up to 25 % increasing productivity by to. P ( & OJEBN9J @ y @ yCR nXZOD } J } /G3k { % Ow_ it a spoken ad. Ict, information technology, critical factors, management education INTRODUCTION factors of communication.! Trust ( e.g If you look someone in the eye, they pay more attention what... [ 0.0 0.0 595.32 841.92 factors of communication pdf effective communication communicate well can be difficult to measure, its impact is to. {, P & 9! zs '' & we 've encountered a problem please! Of these areas & NI $ R $ ) TIj '' ] & &... /Font Poor communication between someone with hearing loss may not be obvious to family and coworkers an job! 2023 Coursera Inc. All rights reserved, radio, public address systems, and.... Null who are you communicating with others 00000 n < < Openness of communication... A communicator is effective enough to communicate competently, simply, clearly, sincerely and dynamically more to... Us communicate with people every day, whether in person or on the countless digital available... Its impact is hard to deny, discuss its benefits and offer ways to improve your communication skills the...
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